In this role, you will make an impact in the following ways:

• Diagnose and complete less complex repairs to engines at the customer’s site.

• Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs.

• Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools.

• Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.

• Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.

• Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens.

• Identify additional service opportunities with customers.

• Complete trai...