Security Clearance:
must be eligible for G50 clearance Working Hours:
Mon - Fri, Normal Office Hours Employment Type:
Contract 1-year Key Responsibilities:
. Collaborate with business units to define and document business processes and requirements for the
ServiceNow platform
and convert into business process flow and user stories. . Assess the business requirements, current state of data model and process, and define the functional design of the future state process . Act as a liaison between IT, business stakeholders and the development team to ensure clear communication and understanding of requirements and functionality. . Analyze and prioritize stakeholder needs to develop a comprehensive and strategic business analysis plan. . Configure and customize the ServiceNow platform to meet business needs, including workflow creation, UI enhancements, and report/dashboard development. . Conduct system testing and user acceptance testing (UAT) to ensure that requirements ...