Become an integral part of TekValley’s success as a Remote Digital Marketing Account Manager, managing client relationships and project delivery. This role combines strategy, client engagement, and performance oversight.
As the key link between clients and our teams, you'll manage 10–15 accounts, conduct monthly performance evaluations, and work to resolve issues promptly. Through effective communication and strategic upselling, you will help clients achieve their marketing goals while fostering lasting relationships.
Key Responsibilities:
• Oversee a portfolio of 10–15 digital marketing clients
• Conduct monthly performance review calls and quarterly check-ins
• Facilitate collaboration among internal delivery teams
• Identify upsell and cross-sell opportunities effectively
• Address client concerns and escalations in a timely manner
Requirements:
• At least 3 years of experience in account management
• Proven ability to retain clients and generate upsell...