Job Description
Job Overview
We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, and supporting sales or service processes over the phone.
Key Responsibilities
Make outbound calls to potential and existing customersExplain products/services clearly and effectivelyHandle inbound customer queries and provide accurate informationGenerate leads and follow up on prospectsMaintain records of calls and customer detailsBuild and maintain good customer relationshipsHandle customer complaints professionally and escalate when needed
Required Skills
Good communication skills (English + Malayalam preferred)
Basic computer knowledge (MS Office, CRM tools)
Strong convincing a...