University of Pittsburgh Physicians is hiring a full-time Telephone Operator for the Office of Referring Physician Relations (OPR). Our OPR Hospital Operators team is the largest group and reach of operators in Western PA. This position will answer inbound calls into the UPMC tollfree line, Children's, Magee, Presbyterian, Mercy and Shadyside, with a partnership with Passavant's McCandless and Cranberry campus for overnight calls, which, on average, is a 3 million call volume annually, to send pages and to connect to patients and offices. You will also facilitate codes and medical consults for our hospitals.

This position will work the Afternoon shift (3pm-11pm) and offers a hybrid work schedule. This position does require working rotating weekends and holidays. Training for this position will take place on the daylight shift.

Purpose:
Under direct supervision, serves as the main point of contact with the public and with all hospital departments in routine as well ...