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🥝 Telephony Engineer

WomenTech Network | Derby, United Kingdom | Posted May 24, 2026

Telephony Engineer

Job Description

JOB DESCRIPTION

The team you'll be working with:

We have an exciting opportunity for a Telephony Engineer who will be responsible for effectively and efficiently maintaining the Telephone Systems working on a Healthcare Account based in Leicester 


The team provides BAU operational support and project delivery across all infrastructure towers to multiple Public and Private Sector customers.


This role will work closely with the customers to assist them in both BAU support and the implementation of Telephony services.

What you'll be doing:

  • To provide BAU operational support across a wide range of customer telephony infrastructure, including health checks and reporting.

  • Managing Incidents, Problems, Requests and Changes in line with ITIL best practice and ensuring that SLAs are maintained.

  • Delivery of project-related tasks such as the installation of new telephone equipment.

  • Cr...

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