Job Title: Banking Customer Service
Location: Columbus OH
Duration: 6 months (possibility of extension)
Pay Rate: $19.17/hr W2
Overview:
Provide accurate phone support for brokerage account inquiries, including cash management, online platforms, and general account services. Excel in a metrics-driven, fast-paced environment.
Key Responsibilities:
Handle inbound calls on brokerage products and digital services
Deliver precise information while meeting performance targets
Support cash management, website, mobile app, and account inquiries
Adapt quickly to changes in a busy financial service setting
Requirements:
College degree OR prior contact center experience
Professional demeanor with a focus on career growth
Ability to work effectively in a tea...