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🥝 TEMS Administrator

Brambles | Gqeberha, South Africa | Posted May 29, 2026

TEMS Administrator

Job Description

Description

Key Responsibilities May Include:

  • Build and maintain strong customer relationships through effective communication, timely query resolution, and proactive identification of potential issues.
  • Reconcile customer accounts, manage equipment balances, and ensure the accurate processing of customer requests on systems such as Siebel.
  • Coordinate and arrange the telephonic collection of pallets, managing EMS customer balances and suspended movements for resolution.
  • Conduct site visits, schedule calls, and provide feedback and corrective recommendations to customers and Business Managers to address operational issues.
  • Investigate and resolve queries from customers and internal teams, ensuring prompt follow-up and adherence to recommendations.
  • Provide electronic system support to the local client base, including managing the helpdesk function where applicable.
  • Perform general office administration t...

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