Job Title
Tenancy Support Officer
Communities & Homes – Estates Management
Housing Services Team Leader
Grade E
Hybrid – office, community, and home-based working
To provide intensive tenancy support to council tenants with complex needs, enabling them to sustain their tenancies and live independently.
The postholder will undertake tenancy audits, home visits, and needs assessments to identify support requirements, ensure tenancy compliance, and safeguard vulnerable residents.
Working collaboratively with internal teams and external agencies, the Tenancy Support Officer will develop and coordinate tailored support plans, promote financial wellbeing, maximise household income, and help tenants access appropriate services.
The role contributes to the delivery of a high-quality h...