Company Overview The client provides professional services and staffing solutions specializing in administrative, clerical, support services, and IT support. Job Summary You will lead testing activities for ServiceNow platform upgrades and custom applications, ensuring quality and functionality across ITSM, ITOM, and ITAM modules through manual and automated testing approaches. Responsibilities Execute manual testing to validate ServiceNow platform upgrades and custom applications for functionality and performance Design and implement automated test scripts using ATF and Selenium to improve testing efficiency and coverage Apply expertise in ITSM, ITOM, and ITAM modules to identify and resolve defects during testing cycles Conduct thorough testing of custom applications on the ServiceNow NOW platform to ensure compliance with requirements Collaborate with development and operations teams to troubleshoot issues and support continuous integration and deployment processes Maintain detailed...