Job Description - Test Req - HH 23May - 5 vacancies (WD74105)

Test Req - HH 23May - 5 vacancies - ( WD74105 )

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Manage the day-to-day operations of the branch including overseeing staff performance and ensuring excellent customer service.
• Analyze market trends and competitors' strategies to develop and implement plans to acquire new customers and increase sales through innovative marketing campaigns.
• Monitor branch performance indicators such as deposits, loans, cross-selling ratios etc....