Responsibilities

• Lead supervise and motivate the spa therapist team to deliver outstanding guest experiences.
• Ensure all treatments are performed according to brand standards and established protocols.
• Monitor therapist performance productivity and service quality.
• Conduct training coaching and performance evaluations for team members.
• Handle guest feedback and resolve any service-related concerns professionally.
• Assist in scheduling therapists based on business levels and treatment bookings.
• Ensure cleanliness hygiene and safety standards are maintained at all times.
• Support inventory control and proper usage of spa products.
• Promote spa services and retail products to maximize revenue.
• Assist Spa Manager with daily reports and operational tasks when required.

Qualifications

• Certified Spa Therapist with recognized qualifications.
• Min...