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🥝 Ticket Office Manager

Profile Mountain Holdings dba Conway Scenic Railroad | rochester, United-States | Posted June 30, 2026

Job Description

Job Description Job Description

This position is a two-fold job: Group Coordinator and Ticket Office Manager.


Group Coordinator :
This portion of the job requires excellent communication skills, organizational skills, and customer service skills, as well as attention to details. You need a basic knowledge of Excel spreadsheets, Microsoft Officee 365, and DocuSign. Your responsibilities and tasks will include:
-Collecting lunch and final passenger counts for each group.
-Assign places for each group to sit and create paperwork showing that information for each day as it comes (this is necessary for the MOD, operating department, and Sales Manager to have any day that groups arrive).
-Corresponding with the culinary team regarding group lunches and requests.
-Create paperwork for culinary which shows them where to put the lunches for each group.
-Assist the sales manager with greeting and helping the group...

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