The Seller Experience Team is dedicated to enhancing the experience throughout the entire seller journey on TikTok Shop, from onboarding sellers and listing products to addressing violations and appeals, as well as optimizing logistics and providing comprehensive seller and AM education. Our primary objective is to ensure a seamless and efficient process that empowers our sellers to succeed on the platform.
Our team plays a critical role in bridging the gap between sellers, BizOps, and XFN teams. We focus on capturing the seller's voice and BizOps requests to identify the root causes of key blockers in the seller journey. By developing systematic solutions, we aim to create lasting improvements that benefit our entire seller community.
As a member of our team, you will have the opportunity to work on high priority projects, making a tangible impact on our platform's success. You will collaborate closely with Operations, GNE, Product, and...