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*****Location Preference: Chennai, Noida

Description:

We are seeking a highly skilled Technical SPOC – Backup Lead to serve as the primary technical point of contact for application support services. This role is responsible for ensuring seamless communication, efficient incident resolution, and high-quality service delivery in line with SLA commitments. The position also acts as a backup to the Team Lead, providing leadership, mentoring, and operational continuity while serving as a technical backbone for existing and new s...