Become a Total Loss Auto Claims Advisor II with TD Insurance in Markham, Ontario. Leverage auto claims expertise and foster teamwork in a supportive environment.
TD Insurance, part of TD Bank Group, is looking for an experienced advisor to join its Auto Centre Team. This position requires someone who can apply intermediate knowledge in managing total loss vehicle claims. Candidates should possess excellent communication skills to handle settlement discussions and ensure a positive customer experience.
Key Responsibilities:
• Manage total loss auto claims with minimal escalation
• Communicate effectively with team and business units
• Stay updated on industry trends and tools
• Assist in training and coaching team members
• Maintain adherence to service level agreements (SLA)
Requirements:
• College or university degree required
• 3+ years of relevant experience, including auto claims
• CIP course and industry accreditation preferred
• Strong organiza...