POSITION SUMMARY
:
Tour guides are responsible for conducting public and group tour of Rogers Arena. This includes greeting and engaging guests, assisting with taking walk-in bookings and working closely with the Retail team. This is a part-time, hourly position. A typical shift includes:
Conducting public and group tours of Rogers ArenaGreeting and engaging guestsPreparing and organizing for scheduled group toursAssisting with taking paymentAddressing and resolving guest concerns in the momentAssisting with data entry, tour bookings, and following up with clients as requiredOther duties as required REQUIRED EXPERIENCE AND QUALIFICATIONS:
Previous experience in the customer service industry; experience as a tour guide is an assetAvailability to work a variety of shifts including evenings, weekends, and holidays, to meet the needs of the busines...