Job Title: Trainer-

Account: Helpdesk Customer Support

Work location/Set up: Onsite/ Mckinley

Shift Schedule: TBD

HC: 4

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Roles & Responsibilities

•Training Design & Curriculum Development

oDesign and develop comprehensive training materials including slide decks, hand-on labs, guides, and e-learning modules covering ad tech platforms. API integrations, and analytics workflows.

oBuild role-based learning paths tailored to audiences such as technical implementation engineers, account managers, and client solution teams.

oTranslate complex technical documentation – including API references, SDK guides, and platform architecture diagrams – into accessible, engaging instructional content.

oMaintain and continuously update training content to reflect platform releases, new features, and evolving ad tech industry standards.

•Technical Instruction & Facilitation

oDeli...