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🥝 Training and Workforce Management Administrator

Serco | Bristol, United Kingdom | Posted June 01, 2026

Training and Workforce Management Administrator

Job Description

Location: HMP Ashfield

Working Hours / Contract Type Part time, hours per week, permanent

Salary: £, per annum

Here at HMP Ashfield we are looking for a Workforce Management Administrator to join our team. The role of the Workforce Management Administrator is to work as part of a team, ensuring effective management of staff leave and scheduling. They need to ensure leave is reviewed in a timely manner and actioned in line with company policy and effectively capture any shifts that are to be scheduled on the company’s in-house system.

Key Accountabilities:

  • Managing staff leave, ensuring to adhere to a leave threshold system and being the point of contact for staff with leave queries.

  • Overseeing and responding to the functional inbox.

  • Agreeing shift swaps amongst colleagues and actioning on the system.

  • Working closely with the Detail Coordinator, to help in agreeing overtime with staff i...

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