Support Government of Canada transferees as a dedicated Relocation Advisor. Facilitate seamless relocation experiences through comprehensive assistance, expense management, and effective communication.
This specialized role involves being the primary point of contact for all relocation services. You will actively assist customers in navigating the relocation process and managing their needs while providing timely solutions and administrative support. Your skills in managing multiple requests will ensure a high level of service.
Key Responsibilities:
• Deliver expert support through calls, emails, and chats
• Facilitate planning sessions for relocation processes
• Review, manage, and process expense claims diligently
• Update and manage detailed relocation files
• Carry out administrative support for the Contact Centre
Requirements:
• Enhanced Security Clearance is mandatory
• Strong multitasking and organizational abilities
• Proven customer service exp...