Minimum of two years of customer service experience in the medical field (i.e., hospital, long term care, home care, medical office), required

Ability to adapt to change and work in a team-based environment, required

Strong follow up skills required, as well as the ability to manage multiple priorities, required

Demonstrated ability to educate clients, conduct phone interviews/coaching, and coordinate services for multiple chronically ill patients, required

Must be organized and detail oriented

Experience entering data, navigating, and retrieving information through computer systems, required

Proficient computer skills in Microsoft office, preferred

Bilingual skills may be required, as determined by operational needs