Position Overview

Transport and Bell Supervisor supports guest arrival services, transportation coordination, and luggage operations for a luxury IHG‑affiliated property in Dubai. The position ensures smooth daily logistics, exceptional guest experiences, and adherence to brand service standards.

Country: UAE
City: Dubai
Industry: Hospitality and Tourism
Function: Customer Service
Salary: (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Responsibilities

• Review daily arrivals and departures to plan upcoming operational needs.
• Ensure VIPs, special guests, and group arrivals are handled according to standards.
• Support and maintain the guest recognition program.
• Assist in scheduling, training, and guiding the Bell team.
• Handle guest comments and service recovery actions, logging and tracking resolu...