Major responsibilities

• Responsible for the claims analysis, training, process assessment, and coordination with all the verticals relative to the status of total claims from a corporate perspective.
• Manage activities in coordination with the various finance department personnel, Operations Cluster Heads, Operations Managers, OPEX and Billing Processors.
• Responsible for providing periodic reports that will lead to achieving the P&L targets by ensuring a timely supply of information and other data that will establish the overall corporate picture of claims’ impact on profitability.
• Provide analysis and recommend proactive measures to reduce claims incidences.
• Prepare accurate and timely submission of periodic reports generated from a regularly updated Claims Register and other necessary reports.

Minor responsibilities

• Perform the random validation of the pre-booking, adjudication, and closure as...