Join a global leader in travel insurance and medical assistance in a permanent, full-time role with stable career growth, competitive benefits, and regular office hours. Support customers in urgent situations, coordinate care with hospitals, and resolve travel and health issues across countries in real time.
Work closely with regional teams, gain valuable cross-border exposure, and build your career—no medical background required, as full training is provided.
Note: This role will be employed under Allianz Partners Malaysia (AWP Services Sdn Bhd).
What you will do
Handle inbound/outbound calls and emails within travel assistances operations
Explain policy coverage and claims; triage urgent medical and travel cases
Coordinate hospital admissions, guarantees of pa...