This is not only a customer support position.

We’re hiring a Travel Concierge / Travel Manager who owns client outcomes , negotiates directly with partners, and combines high-touch service, commercial thinking, and operational control .

Your Mission

You are responsible for turning a client request into a confirmed, well-negotiated, fully delivered ski or mountain trip .

You don’t just assist — you advise, negotiate, close, and deliver .

What You Will Do

Client Ownership (End-to-End)

• Lead direct conversations with clients (chat, email, calls)
• Clarify preferences, constraints, budgets, and expectations
• Guide clients toward the best-fit solution and close bookings
• Stay responsible for the trip before, during, and after travel

Travel Design & Partner Negotiations

• Design complete ski & mountain tra...