Tribunal and Complaints Officer (SEND)
North West Local Authority
£400 per day (umbrella)
Initial 3-Month Contract | Immediate Start

A North West Local Authority is seeking an experienced Tribunal and Complaints Officer to provide interim support within their SEND service. This role has been created to help address a backlog of complaints and tribunal cases, which is a key corporate priority.

Key Details:

£400 per day (umbrella)
35 hours per week
Hybrid working – minimum 2 days per week on site
Initial 3-month contract
Immediate startRole Overview You will play a critical role in supporting the Local Authority to reduce the volume of SEND complaints and tribunal cases. Working as part of the wider SEND team, you will provide specialist expertise to ensure cases are managed effectively, efficiently, and in line with statutory requirements.

Key Responsibilities
Manage and respond to SEND complaints in line with statutory guidance ...