Description
Role: Unit Coordinator - Personal Finance
Location: DXB
Key Accountabilities of the role:
To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements
- To ensure all the applications are entered into the system are error free and as per policy.
- To ensure cases are proposed under ADIB Product Policy & Procedures due diligence and banks Dos & Donts polices.
- To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
- To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
- Maintain defined MIS as per business requirements
- Adhoc requests as per business requirement
- Identify and close process gaps to improve efficiency to ensure seamless customer experience.
- Adhere to ADIB policy/procedure.