Primary Duties and Responsibilities:

• Facilitate verbal and written communication with employees, employers, providers of care, and adjusters.
• Gather medical data to evaluate the necessity of medical treatment and functional capabilities.
• Insure timely processing of billings, utilization issues, and/or referral decisions.
• Resolve, negotiate, and make recommendations regarding medical care.
• Compare medical information to establish criteria (medical standards) and determine appropriateness of treatment and length of treatment.
• Determine appropriateness of referrals to peer advisors.
• Maintain and monitor volume and cost of peer advisor reviews for management report.
• Perform and maintain research, documentation, statistics, and auditing information on all types of medical providers, procedures, scopes of practice, and professional organizations.
• Respond promptly and expertly to telephone in...