We’re rethinking homes for how people really live, and we’re looking for a US Logistics Operations Coordinato r to join our Logistics Operations team to help shape the future of living—one thoughtful detail at a time.
Operations at Castlery makes it all work — streamlining processes and elevating every customer touchpoint.
This is a 1-year contract, fully remote role based in Johor, Malaysia, supporting our US logistics operations during night shifts (9pm to 6am MYT).
What you'll be doing:
Track and manage container movements end-to-end (pickup, drop-off, return), including monitoring ETAs, resolving delays or discrepancies, and aligning with warehouse capacity and receiving plans
Monitor and manage inbound-related costs such as detention, demurrage, and customs fees while ensuring accurate documentation and reporting
Oversee outbound operations by preparing shipping labels, monitoring daily pickups, coordinating with carriers, and resolving delivery delays, exc...