What you will be handling in daily operations:
- Maintain information system and database up to date (core business applications and websites):

o Verification of data and input it in business applications following received requests through

different channels.

o Migrate data from one plateform to another.

o Hands on & analyze business applications to write how-to guidelines for the users.

o Maintain information up to date on assigned business applications.

o Test & correction of bugs when there are new updates/deployments.

- Analyze issues raised by the users through ticketing platform, contact and clarify all needs/issues and

help to solve problems.

- Maintain reports/dashboard updated.

- Ensure a continuous update of knowledge bases.

- Translate business documents in French <-> English.

Attention: This position is not for those who major in IT domain.



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