PM Consulting is actively seeking a USRN Quality Analyst based in the Philippines, Metro Manila. This role involves monitoring call quality for a US Healthcare account in a BPO setting, ensuring adherence to guidelines and compliance standards.
The successful candidate will possess a strong healthcare background and analytical skills, with at least 2 years of experience in a BPO environment. The position requires onsite work in Ortigas and a willingness to work night shifts.
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