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🥝 UX Researcher (Content Design)

Xerox | Mandaue City, Philippines | Posted June 26, 2026

UX Researcher (Content Design)

Job Description

Overview:

The User Experience Researcher (Content Design) plays a key role in improving how users interact with product documentation, including user guides, manuals, videos, and illustrated sheets. This role focuses on understanding user needs, conducting research, and translating insights into meaningful content improvements that enhance the overall user experience. You will collaborate with content development teams and stakeholders to ensure content is clear, intuitive, and aligned with user expectations.

Why Join This Team:

  • Be part of a UX team focused on innovation and user-centered design
  • Influence how users interact with product documentation and learning materials
  • Collaborate with writers, illustrators, videographers, and cross-functional teams
  • Gain exposure to user research methodologies and content design practices
  • Contribute directly to improving customer satisfaction and product usability

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