Job Description

Join our Banker Support Operations team, providing fast, consistent operational support to branch colleagues across 5,000+ branches in the United States. This role is instrumental in leading a large, high-performing team and strengthening partnerships across lines of business to elevate the client and colleague experience.

Banker Support provides consultation and resolution support across a broad range of operational needs, including document review, account linking, teller reconciliation, cashier’s check research, cash orders, wire research, credit card inquiries, and other complex operational questions—handled with speed, accuracy, and consistency.

As an Account Manager III (Vice President) within Banker Support Operation, you will manage the day-to-day operations of the Banker Support team as the Manila Site Leader. You will lead an organization of approximately 140 employees, with 6 direct reports, and partner closely...