Vice President, IT Support

About the Company

Accomplished financial advisory firm

Industry
Investment Banking

Type
Privately Held, Private Equity-backed

About the Role

The Company is seeking a Vice President for IT Support to join their team. The successful candidate will be responsible for overseeing the daily IT user support operations, serving as a technical escalation point for the on-site MSP team, and driving continuous improvement in user experience, ticket resolution, and communication with business stakeholders. This role also involves liaising and collaborating with the global IT team on various projects, including desktop modernization and Intune rollout, as well as identifying and implementing process improvements and efficiency opportunities. Applicants must have a Bachelor’s degree and a minimum of 10-15 years of IT experience, with a strong background in financia...