The Vice President – Operations is responsible for ensuring the availability, reliability, and performance of all tower sites in line with customer SLAs. The role provides executive leadership over network operations, maintenance, field operations, and the Network Operations Center (NOC). This position oversees incident management, preventive and corrective maintenance, contractor performance, site security, and asset protection while ensuring compliance with safety, regulatory, and contractual requirements. The role works closely with internal teams and customers to drive operational excellence, service quality, uptime performance, and continuous improvement across the organization.