IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change.

About The Job The Vice President of Solutions is a technically‑grounded, hands‑on leader responsible for advising on, architecting and delivering high‑impact business solutions. This leader will be in the work—partnering directly with client teams to map out complex workflows and bridge the gap between business objectives and technical execution.

The VP will act as the primary liaison, capable of conducting side‑by‑side workflow analysis and communicating fluently with client IT departments to ensure seamless integration and scalability of our of...