About Gate

Founded in 2013, Gate is a leading global cryptocurrency exchange serving 50M+ users with a full suite of digital asset trading and wealth management services — ranked #3 globally among all exchanges. We are a remote-first, globally distributed team building the future of Web3 through innovation, collaboration, and speed. At Gate, we welcome everyone who dares to innovate, actively shares ideas, and grows alongside a fast-scaling global business.

Join us to help shape the future of crypto. 🚀

Why This Role Exists

Our VIP clients are among the most valuable relationships Gate has — and the bar for how we serve them needs to match that. As VIP trading volumes grow and client expectations become more sophisticated, we need someone fully dedicated to making sure our highest-tier users feel seen, prioritized, and well-served. This role exists to own that experience end to end: not just responding to...