We are seeking VIP Service Team Leaders who will take the lead in delivering exceptional service to high-value guests by combining luxury hospitality with accurate oversight of financial transactions. This role ensures VIP clients receive personalized attention while all arrangements and dealings are conducted with integrity, discretion, and compliance with regulatory standards.
Government Mandated Benefits
13th Month Pay
Key Responsibilities
- Lead the welcoming, escorting, and personalized hospitality of VIP guests.
- Direct coordination of dining, entertainment, transportation, hotel accommodation, and exclusive gaming experiences.
- Serve as the primary point of contact for VIP clients, ensuring seamless service delivery.
- Ensure the team maintains current knowledge of casino programs, promotions, and events to provide accurate information.
Transaction Management