Exempt/Non-Exempt: Non-Exempt / Part-time

Reporting to: Director of Visitor Services & Engagement

The Visitor Services Associate provides the best possible experience for all museum visitors. This position processes ticket sales, welcomes visitors, and informs all guests about upcoming programs and events. Candidates must present high standards of customer service and the ability to use a point of sales system. Be warm and energetic with a professional phone manner and capability to be patient and calm when dealing with challenging customer service issues. The position is on a part-time hourly basis and candidates must be available to work during weekends and occasionally on evenings for special events.

Duties & Responsibilities: