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🥝 Vocus SMB Tech Support

Acquire Intelligence | quezon city, Philippines | Posted June 17, 2026

Job Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Description

Position Title: Commander Service – Technical Support Level 1

Location: Philippines

Reporting to: Program Manager

Brief Summary / Overview Of The Role

Technical Support caters service or support to services such as IPV, DSL, NBN, Phone and Fixed Line services, Mobility and emails. They provide end to end support to resolved or suggest resolution guided by quality and standard handling. They are tasked to take inbound, outbound, email support and collaborates with Suppliers and Dealers (LCC) to fix Technical problems.

A Snapshot Of Your Role

  • Resolve product/service concerns by means of “End to End” Support and Application of ...

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