JOB TITLE: Junior Unified Communications / Voice Engineer

COMPANY: Al Masaood LLC

FUNCTION: IT

REPORTS TO: Infrastructure Operations Manager

MAIN GOALS AND OBJECTIVES

The Junior Unified Communications / Voice Engineer will support the implementation, maintenance, and troubleshooting of the organization’s voice and unified communications systems. The role involves assisting in managing VoIP, telephony, collaboration platforms, and related network infrastructure to ensure reliable communication services across the business.

The ideal candidate should have a basic understanding of networking and voice technologies, good problem-solving skills, and a willingness to learn and grow within the IT infrastructure and communications field.

RESPONSIBILITIES

• Assist in maintaining and supporting unified communications systems such as voice, video, messaging, and collaboration tools.
• Suppo...