Our client, a leader in enterprise communication solutions, is seeking a dedicated and skilled Voice Engineer to join their innovative team. As a Voice Engineer, you will be an integral part of the Technology Support Department, collaborating with the Contact Center Operations team. The ideal candidate will demonstrate problem-solving skills, adaptability, and a proactive approach, which will align successfully within the organization.

**Job Title:** Voice Engineer

**Location:** Remote, with a preference for candidates located in Louisville, KY

**Pay Range:** $50.75/hr w2

**What's the Job?**

+ Manage PSTN connectivity and maintain carrier relationships, ensuring seamless voice communication services
+ Support number porting activities, including LOA submission, validation, and coordination with carriers
+ Administer and support Webex Contact Center configurations and operations
+ Build and optimize call flows, IVR logic, and rout...