VP Service Operations Middle East & Africa Role Description You will be a member of the MEA Management team, reporting directly to the Cluster President and representing the MEA region. Your responsibilities include leading, developing, and securing a high‑performing Service Operations organization aligned with Alfa Laval's culture.
Key Responsibilities - Elaborate and implement the workforce and facility footprint strategy for the cluster.
- Improve operations efficiency, securing technology leadership and price competitiveness.
- Deliver an outstanding customer experience.
- Support the Service sales growth strategy.
Transformational Leadership - Lead the Service Operations Management team, providing direction and ensuring performance in line with the Service strategy and a strong customer‑oriented mindset.
- Reward, motivate, develop, and secure a high‑performing team in line with the ...