Transdev Train Managers support the business by providing a high standard of service to customers, by ensuring their safety and comfort, while answering enquiries and undertaking ticket and revenue collection functions.

Key Responsibilities include: 

• Operation of carriage rail services, in accordance with authorised instructions applicable to Train Managers. 
• Be safety conscious and proactive regarding safety issues
• Issuing of tickets and collection of revenue.
• Train operations including coupling trains and preparing them for service.
• Complete and submit reports and documentation in a timely manner.
• Effectively handle concerns raised by customers.
• Promote Transdev's services by demonstrating excellence in customer service.
• Work with the bus replacement providers in emergency situations
• Effectively manage disruptions to services in a professional and efficient manner.
• Hand operation of motor poin...