Job Summary The Waitress is responsible for providing excellent customer service to guests by taking orders, serving food and beverages, and ensuring a pleasant dining experience. The role also includes maintaining cleanliness, handling guest requests professionally, and supporting overall outlet operations.
Responsibilities - Greet and welcome guests warmly to create a positive first impression
- Present menus and offer recommendations to assist guest choices
- Accurately take food and beverage orders and enter them into the POS system
- Serve food and beverages promptly following service standards
- Maintain clean, properly set, and organized tables throughout service
- Respond to guest requests and resolve basic complaints professionally
- Clear tables and reset them efficiently after guests leave
- Uphold cleanliness and hygiene standards in dining and service areas
- Coordinate with kitc...