Elevate customer experiences at Walmart Canada as a Customer Service Manager in Rimouski, QC. Oversee front end operations and ensure top-notch service delivery across the store.
This role is pivotal for coordinating customer service efforts at Walmart Canada, where your leadership will drive exceptional experiences. As a Customer Service Manager, you will oversee Front End associates, ensuring compliance with operational standards and providing training on systems and procedures. Your role will be key in fostering customer loyalty and maintaining high service quality.
Key Responsibilities:
• Ensure safe work processes and emergency procedure compliance
• Address customer and Associate concerns effectively
• Monitor Front End associates and coordinate breaks
• Provide training on systems and company procedures
• Oversee purchase, return, and exchange transactions
Requirements:
• Minimum age of 16 required
• Experience in retail or customer service preferre...