Position Title: Warranty Specialist (Automotive)

Position Type: Permanent

Start Date: ASAP

Location: Madrid, Spain

Job Description

The Warranty Specialist is responsible for the day to day administration, control, and analysis of warranty claims within the Spanish dealer network.

Reporting to the Technical & Quality Manager, the role ensures warranty correctness, policy compliance, cost control, and timely resolution of dealer submissions, while supporting transparency and continuous quality improvement.

Responsibilities

Warranty Claim Management

• Review and process dealer warranty claims for accuracy, completeness, and compliance with warranty policies.
• Validate labour operations, parts usage, and supporting documentation prior to approval or rejection.
• Ensure claims are handled within defined timelines and service level expectations.

Warranty Policy & Dealer Support