Customer Experience

• Be professional
• Approach all customers, greet, smile and offer assistance
• Identify customer needs in order to provide optimal experience
• Takes responsibility for serving the customer and finding solutions to customers’ queries

Apply Selling Skills

• Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available
• Offers alternatives to the customer if merchandise is not available
• Achievement of sales and unit targets
• Knows what new lines and promotions have come into the store

Store Disciplines & Productivity

• Opening & closing procedures are followed
• To ensure all merchandising principles are in place always and that every item is ticketed

Minimise Shinkage

• Ensure accurate stock counts & checking of product expiry dates

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