Purpose of the PositionThe Wellness Therapist is responsible for providing professional wellness, spa, and beauty treatments to guests within a hospitality establishment. The role focuses on promoting relaxation, health, and wellbeing while ensuring excellent customer service and maintaining high hygiene and treatment standards.
Key ResponsibilitiesGuest Treatments and Services
- Provide spa and wellness treatments such as massages, facials, body treatments, and aromatherapy.
- Conduct consultations to determine guest needs and preferences.
- Recommend suitable wellness products and treatments.
- Ensure guests are comfortable and satisfied during treatments.
Customer Service
- Deliver excellent guest service and professional care.
- Handle guest enquiries and appointments.
- Build positive re...