Responsibilities

• Perform daily checks on GPFirst referrals, handle bill adjustments and liaise with patients and GPs when necessary
• Manage ground operations in ED related to GPFirst programme (e.g. training to ED staff, handle queries related to the programme)
• Conduct audits and timely submission of reports on a monthly basis
• Collate, analyse and manage statistics for the GPFirst programme
• Ensure timely and accurate claims submission to MOH
• Review appropriateness of referrals and identify trends and opportunities for improving appropriateness of referrals and GP capabilities
• Work independently with relevant stakeholders within and across institutions to develop and expand the GPFirst programme in NTFGH
• Liaise with stakeholders to enhance IT system to better support the GPFirst programme where necessar...